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The following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
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This resource explores the value of big data in the cloud. Read on to discover use cases, potential challenges, key technologies, and more.
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Many marketing teams are touting the benefits of a marketing automation platform. But many CEOs and other executives are still wondering, "What's the urgency? Is marketing automation really worth the investment?" Find out the answers to those questions in this informative white paper.
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In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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Access the following white paper to uncover how you can create and deliver the content you need to ensure that your customers are truly engaged and approving of the received experience. Also discover the tools you need as well as where to focus business initiatives for now and the future.
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This resource introduces a data management and analytics approach that gives you the power to harness customer information to improve experiences and meet constantly changing consumer expectations.
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This technical white paper describes the deployment of Intel® Distribution for Apache Hadoop on Dell PowerEdge Servers. Read on to learn how to streamline Hadoop implementation, optimize big data management, and more.