UMS White Papers

(View All Report Types)
Microsoft Lync: Product Guide
sponsored by Microsoft_Insight
WHITE PAPER: Access this white paper to explore Microsoft Lync 2013's latest features, including more intuitive and efficient tools to enable always-connected communications for your business needs in productivity and collaboration.
Posted: 11 Nov 2013 | Published: 30 Nov 2012

Microsoft_Insight

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

The Power of Collaboration within Unified Communications
sponsored by Polycom, Inc.
WHITE PAPER: This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise.
Posted: 05 Dec 2008 | Published: 24 Jun 2009

Polycom, Inc.

The New World of IP Multicasting
sponsored by Avaya
WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Posted: 09 Sep 2013 | Published: 30 Apr 2013

Avaya

Evaluating the Total Costs of a Unified Communications Solution
sponsored by Cisco
WHITE PAPER: Discover the top recommendations for selecting a UC solution that fits the needs of your business. Learn how to weigh the most important factors and assess the TCO of your UC solution.
Posted: 17 Jul 2013 | Published: 17 Jul 2013

Cisco

The Promise of Mobile Unified Communications
sponsored by BlackBerry
WHITE PAPER: Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand.
Posted: 09 Jan 2009 | Published: 09 Jan 2009

BlackBerry

Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: The Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
Posted: 16 May 2011 | Published: 13 May 2011

ShoreTel - OLD

Web 2.0 and Sales Process Management
sponsored by Oracle Corporation
WHITE PAPER: How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
Posted: 10 Jun 2009 | Published: 10 Jun 2009

Oracle Corporation

Alleviate Data Center Pain Points That Come From Network Bottlenecks
sponsored by Avaya
WHITE PAPER: This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow.
Posted: 11 Sep 2013 | Published: 31 Aug 2012

Avaya

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage