RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
EZINE:
MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working
EZINE:
In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
WHITE PAPER:
Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.
WHITE PAPER:
Deciding exactly how much to invest in security can be challenging for any business. Too great an investment can waste resources, too little can jeopardize the business. In this resource, explore the top security concerns for midsize organizations and how to determine a security approach that is both practical and effective.
PRESENTATION TRANSCRIPT:
Why are information security issues so persistent? Why does it feel like we win small battles, yet the war keeps escalating? What does the next 20 years look like? Erik Petersen, Vice President of Security and Risk Consulting at Dell SecureWorks discuss micro and macro-economic theory to grapple with the core questions of “why.”
WHITE PAPER:
This case study features Providence Health & Services experience with a managed security services provider that offered reliable and efficient security management.
PODCAST:
Midsized businesses need IT solutions that will help them by cutting costs, adding capabilities and reducing risks. Hear about key technologies, trends, best practices and solutions from IBM experts, IBM Business Partners and Industry Analysts that will help you address the IT challenges facing your growing business.
EGUIDE:
With an increasingly challenging threat landscape, being a successful MSSP can be a struggle. Making sure customers stay safe is critical to the success of your business, which is why understanding what makes a great MSSP is crucial for you to be able to make informed choices that will prove beneficial to the company.
PRESENTATION TRANSCRIPT:
This presentation transcript discusses Telecom Service Provider Transformations as well as business strategies and models to improve quality of experience, including customer experience management planning and the role-managed services can play in this transformation.
