WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
sponsored by Voxware, Motorola, and PEAK Technologies
WEBCAST:
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
ASSESSMENT TOOL:
Take this online assessment today to discover the impact that modernization can have on your organization's IT environment, and find out what you can do to plan for modernization success.
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
WHITE PAPER:
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
EZINE:
In this week's Computer Weekly, as sustainability rises up the corporate agenda, IT leaders say more collaboration is needed to meet climate goals. Microsoft faces further calls for greater transparency over software tools used to monitor employees. And the cyber security industry warns over an increasing loss of talent. Read the issue now.
EZINE:
In this week's Computer Weekly, we discuss the challenges of running global IT in the world of copper mining. We look at how tech vendors are adapting their products to meet the lockdown demands of working from home. And we examine how zero-trust methods can help secure container technology. Read the issue now.
EGUIDE:
The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
EGUIDE:
In this Essential Guide, we examine the impact of Covid-19 on Asia-Pacific businesses, and how they have responded from a technology perspective by driving initiatives spanning digital transformation, business continuity, cloud, cyber security and remote working.
EZINE:
In this month's CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now.
