CASE STUDY - Read this case study to learn how Data Solutions, Inc. gained the ability to handle remote management from a single point, to handle remote installation and management of all clients, to reduce service management operating costs, and to prevent identity theft by implementing Panda Cloud Office Protection.
Posted: December 3, 2009 | Published: November 20, 2009


Topics:  Identity Management | Identity Management Software | Identity Theft | IT Service Management | Managed Security Services | Managed Security Services Providers | Mobile Workers | Remote Access Security | Remote Computing | Remote Network Management | Remote Users

WHITE PAPER - Cost optimization is the main reason clients opt for IT services hosted in the cloud. Consequently it is one of the technologies expected to mature most rapidly and to attract many new players into the arena. Read this white paper to learn more about cloud security and Panda’s cloud security solutions.
Posted: December 2, 2009 | Published: November 12, 2009


Topics:  Cloud Computing | IT Service Management | IT Services | Security | Security Infrastructure | Security Management | Security Threats | Software as a Service

WHITE PAPER - Driven by mounting compliance, security, globalization and competition issues, IT Professionals in midsize businesses are under heavy pressure to increase efficiencies and work within tighter budgets. Services automation is a proven way for addressing these challenges.
Posted: December 2, 2009 | Published: December 2, 2009


Topics:  Business Management | Business Process Automation Software | Globalization | IT Service Management | IT Services | Regulatory Compliance | Security | SMBs

WHITE PAPER - If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: December 2, 2009 | Published: December 1, 2009


Topics:  IT Service Management | IT Services | Management Service Providers | Network Management Services | Network Service Providers | Service Level Management | VARs

WHITE PAPER - This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.
Posted: November 25, 2009 | Published: November 25, 2009


Topics:  Application Development | Autonomic Computing | Business Process Management | Cloud Computing | Grid Computing | IT Infrastructure | IT Service Management | Utility Computing | Web 2.0 | Web Services | Web Services Architecture

PRODUCT DEMO - Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted.
Posted: November 23, 2009 | Published: October 23, 2009


Topics:  Dashboards | Database Management | Enterprise Resource Management | Enterprise Systems | IT Infrastructure | IT Management | IT Service Management | Performance Testing

EBOOK - As IT shops continue to look for ways to cut costs, increase efficiency and improve service, many turn to IT Service Management frameworks for guidance. Learn how to adopt or advance your use of ITSM practices to streamline IT and build an efficient, service-oriented organization.
Posted: November 20, 2009 | Published: November 20, 2009


Topics:  CIOs | IT Service Management | ITIL | Portfolio Management (IT Management) | Project Management

PRODUCT OVERVIEW - Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits.
Posted: November 20, 2009 | Published: November 20, 2009


Topics:  Dashboards | IT Infrastructure | IT Management | IT Service Management | Quality Control | Service Level Management

WEBCAST - Many companies face IT challenges related to visualization, integration, discovery and mapping, prioritization, predictive strategies, and reporting accuracy. This webcast addresses these challenges and explains how CA's approach to service quality is both effective and cost-conscious in lean times.
Posted: November 20, 2009 | Premiered: November 20, 2009


Topics:  Content Delivery | Content Management | IT Management | IT Service Management | IT Systems | Reporting Software

WHITE PAPER - Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
Posted: November 19, 2009 | Published: October 19, 2009


Topics:  Business Intelligence | Business IT Alignment | Business Process Management | Business Systems | Dashboards | IT Management | IT Service Management | IT Services

WHITE PAPER - This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
Posted: November 13, 2009 | Published: October 30, 2008


Topics:  Business IT Alignment | IT Management | IT Service Management | Linux | Software Virtualization | UNIX | Virtual Machine | VM

WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
Posted: November 13, 2009 | Published: May 25, 2009


Topics:  Business Service Management | Change Management | Configuration Management | Data Center Management | IT Management | IT Managers | IT Service Management | Server Virtualization | TCO

EGUIDE - Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.
Posted: November 13, 2009 | Published: November 13, 2009


Topics:  IT Service Management | IT Services | Network Management | Network Operations Centers | Network Service Providers | Outsourcing | Telecom Provisioning | Telecom Spending | Telecommunications Networks | Telecommunications Services

TECHNICAL ARTICLE - This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
Posted: November 12, 2009 | Published: November 12, 2009


Topics:  Business Intelligence | Business IT Alignment | Change Management | Configuration Management | IT Asset Management | IT Governance | IT Management | IT Service Management

BROCHURE - This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
Posted: November 12, 2009 | Published: June 25, 2009


Topics:  Business Activity Monitoring | Business Intelligence | Business IT Alignment | Business Management | IT Service Management | IT Services | Performance Testing